100% Satisfaction Guaranteed - If your order arrives damaged or you/your dog are not satisfied, please contact our returns department at islanddog@bocagrandebakingco.com for a refund or replacement instructions. Shipping and handling fees with apply for all refund or replacement requests. Prices are subject to change without notice.

Orders - We accept Visa or Mastercard through our secure shopping cart ordering system. Money orders and cashiers checks are accepted if you would rather order by email or phone. Please contact islanddog@bocagrandebakingco.com or 941-964-5819 from 9:00am - 3:00pm Monday through Friday.

Shipping Orders are expected to ship from our bakery within 2-4 business days from receipt of order. We ship via UPS Ground on all orders. Please click here for standard shipping charges. Please contact us for international shipping orders. If you require expedited service, please contact us for shipping/handling rates.

Customer Privacy - Island Dog Gourmet Doggie Cookies will never sell or share your personal information. You can be assured that all credit card purchases are secure through our secure shopping cart feature. Personal information such as credit card numbers should never be sent via email, since this is not encrypted.

Copyright Protection - All graphics, images, products, and text on this site are protected and cannot be reproduced or otherwise used without written permission from Island Dog Gourmet Doggie Cookies.